Field Notes
Field notes, for when one line is not enough.
Each note takes one symptom further than a parts page can: what it looks like in a Bothell kitchen, what we usually find behind it, and the checks worth doing before anyone is paid to come out.
- Author of record Dean Halvorsen One Bothell, Two Power Companies: What the County Line Changes About Outages, Panel Upgrades and Your Sub-Zero Bothell sits on two electric grids: Puget Sound Energy serves the King County side, Snohomish County PUD the Snohomish side. That split decides your outage history, your surge exposure, and the route to a panel upgrade for a built-in Sub-Zero.
- Author of record Dean Halvorsen Frost Keeps Coming Back in a Sub-Zero Freezer A sheet of frost that returns within days of being cleared is a defrost fault or a seal fault, and the two look nothing alike once you know what to check. A diagnostic walk-through from Bothell service calls.
- Author of record Dean Halvorsen Sub-Zero Wine Cooler Not Holding Its Set Temperature A Sub-Zero wine unit reading four or five degrees above its setting is usually airflow, seals or a drifting sensor — not a dying compressor. How to tell which one you have before you spend anything.
No note matches that. The parts pages may: the water path, part by part. Or ring (206) 202-2799 and describe it.
Call Book it
Tell us when the last ice dropped.
That, the model number and whether the filter was changed lately are enough to start. Ring (206) 202-2799, or ask for a time on the booking page.
- When
- Visits from 8 a.m. to 8 p.m., every day of the week; the phone is picked up at any hour
- First charge
- $89 visit, taken off an approved repair
