Cost 06 Sub-Zero · Bothell

Undercounter Ice Machine Repair Cost

  • Ice maker, water valve or supply line $290–$820
  • Electronic control board $390–$970
  • Drain pump or drain line work on the machine Quoted after the diagnosis
  • Refrigeration work on the machine Quoted after the diagnosis

Parts and labour, as a range: the part your model takes and the work to reach it settle where inside it the job falls, and you get that one figure before anything is done. $89 gets a technician to the unit and pays for finding the fault; agree to the repair and that $89 is taken back off its price.

When an undercounter ice machine stops, what we usually find is a machine short of water, unable to drain, or overdue for its clean cycle, and less often a control board that has given up. Sub-Zero Repair Bothell prices water and board work in the two bands above, quotes the rest once it has been diagnosed, and gives you the figure first, (206) 202-2799.

Blamed / Foundwhat usually gets the blame, and what Sub-Zero Repair Bothell usually finds instead · (206) 202-2799
BlamedFound
The whole machine, priced as a replacementA supply short of pressure, or a drain line kinked behind the machine; neither needs a new machine.
The control board, because the machine will not startThe delay function left on, or a generator feeding it, which Sub-Zero names as a reason it will not run properly.

Which line a finding falls on

The water side of the machine, meaning its supply connection and the valve that lets water in, is priced in the ice maker, water valve and supply line band, the same band as the equivalent work inside a refrigerator. A control that no longer runs the machine falls in the control board band. Two kinds of work have no band on this site: the drain pump and its line, and anything in the refrigeration itself. Both are quoted after the diagnosis, as a single figure you agree before the work starts.

What to rule out before paying for anything

Sub-Zero’s UC-15I troubleshooting list can end a call before it begins. Give the machine a full day switched on. Make sure the delay function is not set and the Replace Filter light is not lit. Ask when the condenser was last cleaned; Sub-Zero wants it done within the past six to twelve months. Look along the drain line for a kink or a loop. Pour a cup of water behind the curtain while the machine runs, and if the spray changes, the supply pressure is the problem, which is a plumber’s matter.

If all of that passes, the $89 visit finds which line the fault sits on.

What moves it up, what moves it down

No figures here on purpose: the diagnosis settles the number, and you agree it first.
Pushes it upKeeps it down
The machine has to come out from under the counter to reach its water or drain connections The supply was only part-way open, or the filter needs taking out and reseating
The fault is in the refrigeration, which is priced only once it has been diagnosed The drain line just needs straightening where it kinked
It is a pump model and the drain pump itself has stopped A clean cycle and a condenser clean bring production back
Water has spread under the cabinetry and needs clearing before the work The repair is approved at the visit, and the $89 is taken off it

Reviews On the record

What the register says, visit by visit.

Entries from Bothell kitchens, filed as they came in: the symptom first, then what it turned out to be.

4.9/ 51,349reviews on file

  • Water was dripping inside and freezing into a small rink on the compartment floor. He traced a cracked fill tube, replaced it, then checked the drain with the panel off. He vacuumed up the ice chips too.

    Marcus Y.North CreekSep 2025

  • Water pooling under the crisper drawers every couple of days. The drain line was iced up behind the rear panel; he cleared it and changed the thermistor. Dry since. The part took four days nobody warned me about.

    Dennis M.Bothell LandingFeb 2026

  • A temperature alarm every morning that cleared itself by lunchtime, which made me feel slightly mad. He logged the unit overnight rather than guessing: choked condenser, fan cycling badly. No alarm in three weeks.

    Ingrid S.Bothell LandingJul 2026

Call Book it

Tell us when the last ice dropped.

That, the model number and whether the filter was changed lately are enough to start. Ring (206) 202-2799, or ask for a time on the booking page.

When
Visits from 8 a.m. to 8 p.m., every day of the week; the phone is picked up at any hour
First charge
$89 visit, taken off an approved repair
Hands holding multimeter leads to an exposed control board at the base of a stainless two-door refrigerator